Fitbit steps disappeared!

[AbiA]

So Fitbit was showing over 80% steps done today, about 8000. Went to sync with phone and app said 120 steps. Now my Fitbit says less than 20%!!!
Help please

[pjmsg43]

None of your suggestions work.  It was working when I got up this morning and then just quit.  Step number went backwards and won't sink either on my iPhone or computer.  Very frustrating!!!

[well-well-well]

Hi. I have lost all my steps three times today ....Did you take your fitbit back???  If it cant count your steps ...it can only make for an ugly bracelet.:) 

Janet

[Wifejackson]

My battery is charged. It showed 12,344 steps and now shows nothing. Why?

[Cqueenie]

Synced last night with over 14,000 steps woke up this morning with only 39 steps. 

[Lesker78]

I had this same issue happen today. I accidentally deleted a workout from yesterday then manually added it back. 

I then charged my Fitbit and noticed I lost 6,000 steps. Google took me here. I checked time zones as well. 

I went back into the workout added and noticed it started yesterday and ended today. I updated it to end yesterday and everything reset normally. 

hopefully this helps? 

[SaraiF]

This worked for me! I removed the exercise I recorded and my steps came back.

[jvglynnjr]

"for some reason" sounds like a bug!  I will keep that in mind now. It's not worth it, apparently, to manually enter a walk. Trouble is, fitbit doesn't always "capture" it. 😞