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Flex 2 issue

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‎04-01-2020 17:11 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

‎04-01-2020 17:11 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

My Fitbit stopped counting my steps as of Saturday 3/31 and is only showing Calories used. Have tried everything troubleshooting said to do and no luck . 

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2 REPLIES 2

‎04-01-2020 17:29

‎04-01-2020 17:29

I stopped using my fit bit for over a year ( flex 2) and I charged it and it was only showing my calories. So I went to the app and disconnected it. Then I left if for a few days and charged it and reconnected it, and it’s worked fine very since!

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‎04-02-2020 05:37

In response to saycey

‎04-02-2020 05:37

Thank you so much! I will try this.

Sent from my iPad
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