10-28-2020 20:49
10-28-2020 20:49
I am using the app on the android platform. I have deleted the tracker and re-added a few times. I have tried restarting it while plugged in for charging to no avail. I have not been able to get it to sync in almost 36 hours. I have had my Flex 2 for 4 1/2 years and this the first time I have had problems like this. Then only real problem I have is getting it to sync the first time after a long period of not using it. Has it reached the end of its lifespan? Any help or information would be great!!!
10-29-2020 02:53
10-29-2020 02:53
I am having the same problem, although I am using iOS. My flex 2 is five years old and I’ve never had this problem before - I’ve been unable to synch it since 21st October!
10-31-2020 18:07
10-31-2020 18:07
Hi @Brambi what phone/computrr are you asking for help with?
Removing a non syncing tracker insult only adds more problems.
https://help.fitbit.com/articles/en_US/Help_article/1877.htm?Highlight=Sync#
11-22-2020 21:24
11-22-2020 21:24
This just happened to me too on a samsung galaxy s8 with a 4ish year old flex 2
11-27-2020 10:10
11-27-2020 10:10
Same! I haven't been able to sync since September! It's a nightmare
11-27-2020 21:21
11-27-2020 21:21
Me as well with a Note 9 😡
12-12-2020 01:32
12-12-2020 01:32
My flex 2 also isn't syncing. It is about 5 years old now. I tried everything they said on the forums but nothing has worked. I then tried to unpair it with my phone (as it said to do this on one of the forums) but I wish I hadn't as mow I can't pair it up to my phone again as they no longer make them.