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Flex 2 not doing anything

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‎01-30-2021 05:43

‎01-30-2021 05:43

My flex 2 is not responding at all no lights, no vibration, absolutely nothing. Tried charging, tried resetting. Nothing is working. 

Anybody any ideas or has it just given up? 

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‎02-01-2021 04:21

‎02-01-2021 04:21

Hi @123b Unfortunately if it doesn't respond to multiple restarts, it had just up and died. There is nothing else you can try. Sorry

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-01-2021 15:50

‎02-01-2021 15:50

I just got one in mail. Brand new and it won't charge.

 

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‎02-04-2021 09:07

In response to NellyG

‎02-04-2021 09:07

if you do a quick search, you'll see that some of us found talking with Fitbit help and getting the problem bumped up to management resulted in a 35% off new purchase... I am going to say they are phasing out the Flex2 since it is no longer supported.  Don't know for sure and i'm not going down the conspiracy theory rabbit hole.  Get in touch with the Help Chat and go from there.  

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