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Flex 2 not holding charge

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‎12-13-2019 08:18 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

‎12-13-2019 08:18 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

Hi,

The battery of my flex 2 is draining very quickly and it is holding charge only for approx 30 mins after charging 100%.

 

Thanks

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3 REPLIES 3

‎12-13-2019 23:45

‎12-13-2019 23:45

Hi @singhmani It sounds like it may be dying. How old is it? Try restarting it several times and see if that helps

Restart your tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-15-2019 03:57

In response to NellyG

‎12-15-2019 03:57

Hi @NellyG..the tracker is approx 2 years old. Tried restarting it several times but no luck.

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‎12-15-2019 04:44

In response to singhmani

‎12-15-2019 04:44

Unfortunately it is probably dying and if the restarts dont help then there is nothing you can do. If you are in Europe then if it is just under 2 years it will still be covered by warranty,  but anywhere else the warranty is only a year. 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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