help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Flex 2 showing incorrect sleep stats

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-06-2020 04:56

‎12-06-2020 04:56

In the past month, my Flex 2 has started messing up my sleep tracking. Some nights it shows no sleep statistics. More strangely, lately it cuts off the tracking several hours before I wake up. For example: It shows I go to sleep at 11pm (correct) and then it shows that I woke up at 2am (incorrect; I actually woke up at 6am.) It's not even an exact difference each time. It's about 3 hours off on the wake time, which made me wonder about a timezone glitch - I'm in the Eastern timezone of the US - but the discrepancy actually varies from night to night. Consistently now off by several hours, just on the wake time. I have restarted it many times. My iOS app is up to date on my phone. Anyone have any ideas?

Best Answer
Labels:
2 REPLIES 2

‎12-24-2020 07:04

‎12-24-2020 07:04

Wish I had idea because mine is doing it too!

Best Answer
0 Votes

‎12-24-2020 10:00

‎12-24-2020 10:00

My flex 2 has been doing this off and on for a few weeks. Went to bed last night at midnight but my tracking data says I went at 2:55 am. Time that I arose was correct. Device had just been charged.

Best Answer
0 Votes