03-24-2020 22:52 - last edited on 08-20-2020 17:08 by MatthewFitbit
03-24-2020 22:52 - last edited on 08-20-2020 17:08 by MatthewFitbit
So I put my Flex 2 on the charger and when I came back, all lights were flashing - one being a pinkish color. Took it out if the charger and still wouldn't stop flashing for about an hour, so then I tried putting it on the charger again and it started flashing again. Only now, it stops while it's not charging but does nothing else. I tried resetting and that did nothing.
03-25-2020 21:52
03-25-2020 21:52
Tried cleaning etc nothing works keeps blinking all dots frantically with pink color too tried different plug in too nothing works won't charge
03-29-2020 18:45
03-29-2020 18:45
My Fitbit Flex 2 is 16 months old and also blinking. Won't reset. No vibration with each button push. I see I'm SOL because it's out of warranty. It's sad to see that Fitbit sees a common issue, but offers no true solution or recompense. A shame too because I really liked my Flex 2. I won't have the problem any longer as I won't be replacing my Fitbit Flex 2 with another Fitbit product. I have no faith in the quality of Fitbit products.
04-01-2020 05:58
04-01-2020 05:58
Same thing happened to me. I am out of warranty as well. I tried to push the button in the back of the charger to restart it, but it won't do anything except constantly blink. They said I can get a discount off of their newer ones. They don't carry the Flex 2 anymore, so it got dropped with the new update.
04-03-2020 17:41
04-03-2020 17:41
You can order one on amazon. The downside is that the Flex2 costs between 175-209 (same as a newer model) I love the Flex 2 and prefer it to my Apple watch... Understand the frustration
04-11-2020 16:21
04-11-2020 16:21
This is my 2nd Fitbit flex and both have now done this to me. Fitbit is providing customers
product that has an expiration date without telling us!
04-12-2020 04:42
04-12-2020 04:42
Mine has done this too. Has anyone got any solutions?
04-13-2020 11:04
04-13-2020 11:04
No Ma’am sorry to say. It seems that if your Flex2 is out of warranty your only option is to replace it. I won’t be replacing mine with anything from Fitbit as this is obviously a known and recurring issue that Fitbit doesn’t care enough to address. No need to support a company like that. IMHO
04-27-2020 12:56
04-27-2020 12:56
Mine just started with the crazy blinking this morning after charging. Sounds like no one has a solution yet. Incredibly bad form from Fitbit to not support their customers and their products when there's a known defect. 😠 I'll be looking at competitors products for a replacement.