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Flex not auto-recognising exercise

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‎03-26-2022 14:22

‎03-26-2022 14:22

My Flex has stopped automatically recognising my exercise. What’s worse is I can’t even check the settings for the exercises it will automatically recognise, as none show up when I tap the exercise button anymore. The auto-recognise option is not visible on the Dashboard either. What’s happening?

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‎03-26-2022 14:26

‎03-26-2022 14:26

I should add that I recently changed devices. I used to have a Flex 2 (which I loved!) but unfortunately it stopped charging and since I could not find the same model for sale a bought a Flex instead. Does this model not automatically travk exercise? If so, how can I return it?

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‎03-30-2022 06:14 - edited ‎03-30-2022 06:15

In response to InesMS

‎03-30-2022 06:14 - edited ‎03-30-2022 06:15

Hi @InesMS The Fitbit Flex  has been discontinued for many years now. Where did you buy it? If you want to return it you would need to return it to the seller you purchased it from. I have never had a flex (I started with Fitbits when the flex 2 came out) so I am not sure precisely what it tracks, but looking at the Flex User Manual  HERE  I don't see anything about activity tracking on a brief look. Have a read of the manual and that will help you better understand the Flex. 

To see the trackers  currently manufactured and sold by Fitbit have a look at THIS page

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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