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Flex not working

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‎01-09-2021 20:25

‎01-09-2021 20:25

Hello. My flex has been working for a while then I found it in storage again. It was not paired to my phone and I tried to repair it. No luck. I then tried to reset it and it works and still charges with lights. If I double tap it nothing happens. If I repair it nothing happens. If I rapidly tap it it vibrates but no lights. I would like some help to fix this.

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‎01-26-2021 23:19

‎01-26-2021 23:19

Hi @nathanieldmarbl Try restarting the Flex several times. If that doesnt fix it then I think it has died and you will need to buy a new tracker.

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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