Flex won't light up

[Kazoutlaw]

My Flex 2 continues to synch and track everything it just has no lights and doesn't vibrate for silent alarms etc.

I have tried restart a number of times but still no lights

Is this fixable?

Moderator Edit: Clarified subject

[NellyG · Accepted solution]

If several restarts dont help then you need to contact Support (link in my signature)

Restart your tracker

[Kazoutlaw]

I left it in charge for a whole day and voila the lights are back

had also performed 5 restarts as well

so not sure which one worked

but glad life is no longer interrupted 

k

[NellyG]

Good - I am glad it is working again!

[yuelizabeth1]

I am going to try and leave my in the charger for several days and see if this works. However, when I tried to sync up my steps on from my iPhone, the app said "No device found". I believe that I may need a new electronic pedometer after 4 years.