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Help me I need it please

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‎04-17-2020 11:37 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

‎04-17-2020 11:37 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

So I have a generic charger that I bought off of amazon and I’ve been trying to reset my Fitbit flex and later found out that my charger does not have the hole to reset.. so how do I reset it now without the charger.?

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‎04-18-2020 00:52

‎04-18-2020 00:52

I'm afraid there is no way to restart it without a charging cable that has the reset button. Unfortunately, Fitbit no longer sell them. Your best chance might be to find a Fitbit original charger on eBay (or similar)

 

Are you sure you need to reset your Flex? What issue are you having?

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