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Identify fitbit tracker from serial number?

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I have no idea which tracker I have but it's likely to be a bit old. It probably isn't a Flex but I had to select a product to be able to ask the question.

 

I don't have the original box anymore, nor the original charger (the charger I do have is for an even older tracker and is too wide for this one) but I am able to charge the tracker via the USB on my laptop using the connector on the other side from the serial number panel.

 

Serial number is apparently something I cannot enter in a community message.

 

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Ignore query, apparently it isn't a fitbit tracker.

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I've tried various options to setup this device in the app, no matter what product I select, the search never finds the device.

Tried Charge5, Charge4, Charge3, Charge2, Inspire3, Inspire2, Inspire, Luxe, Alta.

 

Is there a page which shows the back of the trackers?

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Ignore query, apparently it isn't a fitbit tracker.

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You are correct.  It's not a Fitbit model.  Fitbit doesn't put a circle on the screen.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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