12-28-2020 18:18
12-28-2020 18:18
I recently received a Versa 2 and gave my flex 2 to my 10 year old daughter. Is there a way to add her to my account and still have the Flex monitor her activity without adding my activity? Or do I need to try to set up her own personal account? It honestly stinks that the only way to set up a family account with a child is if the child has the Ace.
12-28-2020 18:52
12-28-2020 18:52
Hi @Angiem34 you can only have one active tracker at one time on your account. Your daughter will need her own account. due to laws across the world, children are prohibited from having an online account and using these devices. The Ace series was made especially to allow children six and up to use these services. Fitbit is abiding by those laws. Lying about the age is the only solution, but would create a problem since the algorithms are made based on gender, age, height and weight. So that would give completely wrong data for your child. Lying about the age is the only workaround if you're not using the Ace.