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New Flex 2

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‎04-19-2020 09:34 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

‎04-19-2020 09:34 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

My new Flex 2 does not vibrate when I get text on phone call. It lights up but I like it to vibrate the notifications also.  Any ideas why? 

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‎04-19-2020 10:01

‎04-19-2020 10:01

Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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‎04-21-2020 08:50

In response to Odyssey13

‎04-21-2020 08:50

I ended up talking with customer service and after several tests, it was determined it had a defect.  They are sending me another one. Thanks for responding, though. 

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‎04-21-2020 09:32

In response to FB14

‎04-21-2020 09:32

Great news @FB14  and thanks for sharing.

Stepping in the U.S.A. since September 2013. Android 14

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