Problems in connecting Flex 2 with Android App

[PranavBarve]

First of all my Flex 2 stopped syncing with Mobile App. To troubleshoot that I deleted flex 2 from Mobile app and since then I been trying to add, and its not getting paired.

[HitPL]

Hey,

Incidentally, I was trying to do the same today and tried so many options which didnt work for me. So, I uninstalled the app on my phone and reinstalled and set up my Flex 2 and it worked like a charm. I didnt even lose any data, so give it a try and see if it works for you too.

Hope it works.

Hit

[Rich_Laue]

Ho @PranavBarve removing a non sinking tracker from its fitbit account will not fix a non syncing tracker. You simply told Fitbit I do not want to use the tracker and dig a deeper hole to climb out of

We need to fix the sync issue.

Let's force stop the Fitbit app and clear the cache.

Now shutdown the phone and restart the Flex 2.