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Replacement Flex 2

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‎08-22-2022 16:45

‎08-22-2022 16:45

My Old Flex 2 stopped working and I just replaced it with a new one.  How do I set up or sync my old data to my new device without losing the data.   

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‎08-22-2022 21:05

‎08-22-2022 21:05

Hi @ccww  set up as a new device on an existing account and your historical data will be there for you to continue the journey.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-24-2022 13:06

‎08-24-2022 13:06

Hey can I ask where you bought one, I think mine has died too as it’s not holding charge 

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‎08-25-2022 11:40

In response to Odyssey13

‎08-25-2022 11:40

Thank you.  I was able to find the right path and had it sync immediately.  

 

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‎08-26-2022 18:58

In response to Pob75

‎08-26-2022 18:58

I didn’t see my reply so I will try it again.  I bought the Flex 2 through E-Bay.  I am not sure how fresh the batteries were, it took 3 days before it was fully charged and the lights worked.  I have had perhaps 4 other Fitbit since 2012.  I like the Flex 2 because I use the necklace pendant instead of a wristband.  
my new Flex 2 is working great now.  

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‎08-29-2022 22:00

In response to ccww

‎08-29-2022 22:00

Wonderful news @ccww and glad it's working for you.

Stepping in the U.S.A. since September 2013. Android 14

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