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‎06-11-2020 07:55 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

‎06-11-2020 07:55 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

My flex recharges.  My flex won't sync.  I now see the warning that I have not synced in a while.  When I hit the button for help the help is useless.  I notice that the icon for syncing is missing from my computer.  Is it possible that I simply need a new usb dongle??  Can I do that?.  I have had my flex for 4.5 yrs.  I'd appreciate any help you can give me

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‎06-13-2020 13:56

‎06-13-2020 13:56

Hello, @AuntieS2 what type of computer is it?

Most computers today have built in bluetooth and does not need the Fitbit dongle.

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