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Synchronizing

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‎04-29-2020 09:52 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

‎04-29-2020 09:52 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

My Fitbit stopped syncing my steps. I checked my bluetooth and its on, on my phone and computer. I charged the battery in my Fitbit and it still won't sync. Very discouraging because I know I covered a lot of miles today. 

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2 REPLIES 2

‎05-10-2020 08:50

‎05-10-2020 08:50

Hi @Pattydale1,

 

Have you cleared your cache on the app?

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‎05-14-2020 10:48

In response to DramaQueenDiva

‎05-14-2020 10:48

How do you clear the cache on the app please?

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