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Fitbit won't work in band

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‎05-15-2020 04:47 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

‎05-15-2020 04:47 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

I recently found my fitbit after moving house 2 years ago. I was thrilled and charged it up overnight and was ready to go today.  It syncs and flashes etc in the charger but once i put it in the band i get nothing.  No lights, no vibrations, nothing.  I have tried the reset and still nothing.  Is it game over and time for a new one or is there something im missing?

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‎05-15-2020 07:53

‎05-15-2020 07:53

Hi @tea_2  try resetting it a few times, but chances are it's gotten old and the battery was dead for quite some time. The Flex was replaced by the Alta series, which has now been replaced by the Inspire series. I had a Flex, too. There are sales all the time, so if you can't get your Flex to revive, then check here for Father's Day or any authorized retailer.

Stepping in the U.S.A. since September 2013. Android 14

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