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The operation could not be completed Error code 403

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‎02-24-2021 03:20

‎02-24-2021 03:20

Since a couple of days now, my Fitbit device (Flex 2) won’t sync with the app on my IPhone XR IOS Version 14.4. I tried all the troubleshooting suggestions. 

- restart device 

- turn Bluetooth off and on 

- unpair device and repair 

- delete app, restart phone, install app

- delete app, delete backup data on iCloud , reinstall app 

Result : whenever I try to sync , I get this error code : “ The operation could not be completed” (.com.Fitbit.HTTP error 403.)

 

I tried the alternative - “just the app” and I get : “an unexpected error occurred. Please try again later”

 

finally, I used another phone. Everything went smoothly. I could download, sync . All of it. The phone is an IPhone XS also updated 14.4

 

 

 

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