Time Zone Changes while traveling?

[MR52]

Does anyone know if the Flex 2 automatically changes time zones when traveling or do I have to manually change the time zone when I arrive?  Thank you!

Moderator edit: Clarified subject.

[YojanaFitbit · Accepted solution]

It's great to have you as a new member of our Community @MR52, welcome! 

I'll be happy to hep you with this. If you already sync your tracker, your Fitbit Flex 2 should be changing the time automatically with your phone. If it didn't change the time, please check if the Fitbit App has the Automatic Time Zone option turn on. To do so, take your phone and open the Fitbit App > Tap on Account > tap on "Advance Settings"  > and turn on "Automatic Time Zone". 

• Check that your phone has the Automatic Time zone on:

1. Double tap the home button on your iOS device. Your open apps will show on your device's screen.
2. Close the Fitbit app by swiping the app image in an upward motion.
3. Open the Settings app from your iPhone home screen.
4. Tap "General."
5. Tap "Date & Time."
6. Ensure that "Set Automatically" is ON.
7. Reopen the Fitbit app. The issue should now be resolved.

• Also restart you phone and restart your Fitbit tracker to make sure that is not a hardware issue.  

• If the "Automatic Time Zone" is not changing try these steps that some users tried a couple of months ago in regards of this issue. 

Hope this works! 

[MR52]

Thank you YojanaFitbit!  It's good to be part of the community.  Thanks also for your response.  The problem I have is that I have a Blackberry, for which there appears to be no app (at least one that I can find).  I currently use my laptop to sync up.  For our trip I am going to load the app on my wife's iPhone and then I will be able to use your advice.  Thanks again!             

[YojanaFitbit]

Hi @MR52, thanks for getting back to me and let me know that currently your Flex 2 is syncing via computer! Actually, the Blackberry is not in the list of compatible devices. But I think that your idea of using a different mobile device is a really good one. Give it a try and let me know if you need anything else!

I'll be around! 

[MR52]

Thanks for all your help YojanaFitbit! I'll let you know how it goes when we return from our trip.

Moderator edit: Format.

[YojanaFitbit]

You're welcome @MR52! 

Feel free to come back at any time, in case that you have questions about your Fitbit; or you can just hand around, there is plenty information here and new ways to make friends.

Please take a moment to visit our Discussions board where you will find other members sharing their experiences and tips. This is a really good way to stay motivated towards your goals. In case that you haven't do so, check it out! You might be interested in these topics: Saturday Humor or What is the most interesting place that you have walked run?

Enjoy your trip! 

[kenlieberman]

I have the same issue.  I travel often and although I sync the watch as soon as I land, the time never changes, even though the time on my cell phones does.  Time zone in the app is on.  I've sync'd now 6 times and the time doesn't change.

[MR52]

When I went to Europe in May I had to add the app to my wife's iPhone (I have a Blackberry).  We changed the time zone to automatic (not sure exactly what it is called), not a specific timezone, and I had no problem syncing to the iPhone when it changed time zones.

[YojanaFitbit]

I'm glad to see your comments here in the Forums @kenlieberman. Welcome! 

Please check the steps above to make sure your Fitbit settings and phone settings have the correct information. I'm sure those steps will help you a lot!

@MR52 Thanks for the heads up! Glad to know that you're not having syncing issues! 

Let me know if I can help you with anything else! 

[Fbekd]

I have also done all of the suggested steps without success. I use an iPhone and gave automatic changes on. My phone changes time, but not my Fitbit. Any ideas? Thank you.