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Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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Best AnswerAre you sure you get fireworks for steps not for the calories? The number you see looks pretty much like a number of the calories burnt. I set my goal to be calories, not steps and too, the fireworks come up when I reach calories target not the steps ( you can choose only one ). Check in the app settings if you are using the goal that you want 🙂
Best AnswerI looked at how to restart but could not figure out how to get the small lighted thing out of the watch.
Best Answerit does appear to be for calories.
Best AnswerAah ha !!! Simply change the setting from calories to steps, probably in account settings (or maybey someone who really knows about this stuff can give you better instructions but if I figured it out no doubt you can 😆
Best Answer