03-04-2018 16:50
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03-04-2018 16:50
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when I reach 10,000 steps the fireworks go off but it say 2746? not sure how to fix it.

03-04-2018 20:26
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03-04-2018 20:26
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Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum

03-05-2018 06:06
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SunsetRunner
03-05-2018 06:06
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Are you sure you get fireworks for steps not for the calories? The number you see looks pretty much like a number of the calories burnt. I set my goal to be calories, not steps and too, the fireworks come up when I reach calories target not the steps ( you can choose only one ). Check in the app settings if you are using the goal that you want 🙂

03-15-2018 12:18
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03-15-2018 12:18
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I looked at how to restart but could not figure out how to get the small lighted thing out of the watch.

03-15-2018 12:19
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03-15-2018 12:19
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it does appear to be for calories.

03-15-2018 13:32
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03-15-2018 13:32
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Aah ha !!! Simply change the setting from calories to steps, probably in account settings (or maybey someone who really knows about this stuff can give you better instructions but if I figured it out no doubt you can 😆

