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Gps is not working properly

‎09-24-2020 02:16 - last edited on ‎04-12-2021 10:00 by Fitbit Moderator

‎09-24-2020 02:16 - last edited on ‎04-12-2021 10:00 by Fitbit Moderator

has anyone else had this problem. 

Up to last Monday when I tracked my walks the gps would show where I walked and log the map.

Now its not doing it and says when I go onto the exercise settings gps will not be turned on. I cant find how to turn it back on. 

 

I didn't change anything to turn it off so it must have been an update

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2 REPLIES 2

‎09-27-2020 10:30

‎09-27-2020 10:30

can you give a little more detail? do you have gps enabled? what tracker are you using? did you check that gps is on for the activity you are doing?

Elena | Pennsylvania

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‎04-12-2021 10:00

In response to emili

‎04-12-2021 10:00

@Jof24034 In addition to the information that requested my friend @emili, I'd like to share this help article, which explains how the GPS feature works on your Fitbit device it also contains some troubleshooting steps for you to try.

 

See you guys around.

JuanJo | Community Moderator

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