08-26-2014 06:23
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-26-2014 06:23
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Answered! Go to the Best Answer.

Accepted Solutions
08-26-2014 12:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


08-26-2014 12:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Sam | USA
Fitbit One, Macintosh, IOS
Accepting solutions is your way of passing your solution onto others and improving everybody’s Fitbit experience.
08-26-2014 06:41
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-26-2014 06:41
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Have you tried changing your strides under Dashboard Settings?
- Dashboard
- Gear icon on the upper right
- Settings
- Half way down are the settings for Strides. By default, it's set to zero feet.
Depending on how fast you walk and how fast you run, the results can vary. I have my walking stride set to 2 feet and running stride set to 4 feet.

08-26-2014 06:47
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-26-2014 06:47
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Adele Freeman
Sent from my iPad

08-26-2014 06:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


08-26-2014 06:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@Adele287 wrote:
Did that also improve your active minutes? The goal is 30 qd and my patients are really trying very hard and not obtaining it currently.
Very active minutes (as per Fitbit) are defined here:
http://help.fitbit.com/articles/en_US/Help_article/What-are-very-active-minutes/
The main problem with them IMO is that different trackers grant them very differently for the same activity level. This has been confirmed by many users who have had several Fitbit trackers. The most "generous" is the Fitbit Zip, while the "stingiest" is the Fitbit One and the Flex is somewhere in-between.
If your patients would get more motivation from more easily attainable very active minutes, then you should get them a Fitbit Zip instead.
Comparing very active minutes from Fitbit and Jawbone is pointless IMO, unless Jawbone happens to be using the same definition (6 x METs) as Fitbit. But as I said, Fitbit can't even get their own trackers to count VAM's in a consistent way.
Dominique | Finland
Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)
Take a look at the Fitbit help site for further assistance and information.

08-26-2014 07:06
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-26-2014 07:06
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I won't waste $$ on the upgrade then.
Adele Freeman
Sent from my iPad

08-26-2014 07:09
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


08-26-2014 07:09
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@Adele287 wrote:
Since the software upgrade several months ago, it has been underestimating steps, miles and active minutes!
I've been using a Fitbit One since March 2013 and I haven't noticed any changes related to software/firmware upgrades. Generally speaking, I believe a waist-mounted tracker (like the Fitbit One or Zip) is going to count steps more accurately than a wrist-mounted one (Flex or Force). Anyway, I don't really care whether my Fitbit One is not counting steps 100% accurately: whether it reports 500 steps more or less than I actually took doesn't really matter. I want my Fitbit to make me more active and it's doing a fine job with that.
As to mileage, it's really step count x average stride length. Your stride length may vary a lot depending on where/when you're taking your steps (your stride is probably much shorter when walking from the couch to the fridge than when walking outside), how fast you're moving (the faster you're moving, the longer your stride normally is), your mood etc. If you really want a precise mileage, you should really get a GPS watch (but then, that wouldn't count steps taken inside). Again, if the purpose of your Fitbit is to make you more active, the absolute accuracy of your mileage doesn't really matter.
Dominique | Finland
Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)
Take a look at the Fitbit help site for further assistance and information.

08-26-2014 08:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


08-26-2014 08:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
@Adele287 wrote:
My "active minutes" in the past were right on target with running and walking, now....never. Since Jawbone is consistently more accurate across the board every time I have cross calibrated it with the actual mileage I may switch my patients to that product, as most people want instant gratification! I know my diabetics do!
Funnily enough, I just came across this post by @SunsetRunner@ (who also has a Flex), who wrote:
"I often get credit for High Active Minutes when I am just walking."
So some people complain it's too hard to get Very active minutes, while others complain it's too easy, and they are using the same Fitbit tracker.
I personally think Very active minutes should mean exactly that: minutes when I am indeed very active. Merely getting my fat ass off the chair and moving a little bit (like walking at a moderate pace) does not qualify as being very active in my books.
Dominique | Finland
Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)
Take a look at the Fitbit help site for further assistance and information.
08-26-2014 12:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


08-26-2014 12:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Sam | USA
Fitbit One, Macintosh, IOS
Accepting solutions is your way of passing your solution onto others and improving everybody’s Fitbit experience.
08-26-2014 17:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-26-2014 17:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-26-2014 18:00
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-26-2014 18:00
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-26-2014 18:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-26-2014 18:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-27-2014 16:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-27-2014 16:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-21-2014 08:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-21-2014 08:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-21-2014 22:09
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-21-2014 22:09
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Sounds like it's time to manually correct your stride length if you know it's wrong.
VAM time is based on burning calories 6 x resting level.
Your hubby being heavier hits that easier going the same pace as you.
And same height doesn't matter, the default calc's for stride length are height and gender based.
Start walking at normal daily pace - not hard exercise pace.
When mileage flips to 0.4 miles, start counting each right foot landing.
When mileage flips to 0.5 miles, stop counting and double that number for strides taken.
528 / strides = stride length in decimal feet (convert to feet & inches).
Enter that on Settings page.
Do the same thing running at normal exercise pace.
And you still won't match on VAM time if right on the edge, he weighs more, therefore expends more energy than you compared to resting calorie burn.
Need to hit 4 mph probably.
Help the next searcher of answers, mark a reply as Solved if it was, or a thumbs up if it was a good idea too.
10-22-2014 14:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


10-22-2014 14:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sam | USA
Fitbit One, Macintosh, IOS
Accepting solutions is your way of passing your solution onto others and improving everybody’s Fitbit experience.

10-22-2014 14:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


10-22-2014 14:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sam | USA
Fitbit One, Macintosh, IOS
Accepting solutions is your way of passing your solution onto others and improving everybody’s Fitbit experience.

10-22-2014 14:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


10-22-2014 14:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sam | USA
Fitbit One, Macintosh, IOS
Accepting solutions is your way of passing your solution onto others and improving everybody’s Fitbit experience.

07-29-2015 19:43
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-29-2015 19:43
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi. I set my stride for 19 inches. When I walk approximately 10 miles, my Fitbit One registers it as 79 miles! I ignore the milage since it's obviously way off.

07-30-2015 08:17
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


07-30-2015 08:17
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@amahmud wrote:Hi. I set my stride for 19 inches. When I walk approximately 10 miles, my Fitbit One registers it as 79 miles! I ignore the milage since it's obviously way off.
Hmmm.... Strange. Are you sure it is set for inches not feet? I am only 5" 1" and my Fitbit One Stride is set longer than 19 inches, but I do not have this problem. My stride is set for 2 feet 6.1 inches (30.1"), this is the distance covered per step when I walked on a track. My Fitbit mileage is very accurate unless the route is very hilly. Or is it counting a crazy amount of steps? (If so, how are you wearing it? Is it as directed for the One -- on hip or torso?). Mine has never credited me for 79 miles in a day. My best was over a little over 10 miles for 25,000 steps
Sam | USA
Fitbit One, Macintosh, IOS
Accepting solutions is your way of passing your solution onto others and improving everybody’s Fitbit experience.

07-30-2015 13:03
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-30-2015 13:03
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@amahmud wrote:Hi. I set my stride for 19 inches. When I walk approximately 10 miles, my Fitbit One registers it as 79 miles! I ignore the milage since it's obviously way off.
Beyond needed questions above.
What do you use to determine you walked 10 miles?
And if that was accurate distance, and you walked at a purposeful pace - you can now calculate your stride length and set it better.
19 inches is tiny.
Help the next searcher of answers, mark a reply as Solved if it was, or a thumbs up if it was a good idea too.

