@rdgranny Were you holding onto the railings of the treadmill? Fitbit detects steps with the swing of your arm, so if your arm is holding on to the railing, you won't receive credit for many steps. If you need to hold on for balance, hold on with one hand and allow the arm with your Fitbit to naturally swing with your walk.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @rdgranny,
You'll need to track it with the Exercise app. See the article below for the steps to do this:
Best Answer
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@flinky wrote:how about popping it in your pocket or attaching it to your shoe?
OTOH, it wouldn’t track heart rate (if supported by the OP’s model), which may affect things like active minutes, calories burned etc.
Dominique | Finland
Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)
Take a look at the Fitbit help site for further assistance and information.
Best Answer@rdgranny experienced the same thing especially at lower speeds while holding on to the top of the treadmill at the gym with fitbit set to weights ... 2 things here, I stopped selecting weights and used workout instead, and as time went on my speed increased from 1.5mph to 3.5 mph and I added more and more incline ... the step count has been more or less correct for some time now (still holding on to to top w/both arms due to balance issues and a strong desire not to go flying off the back of the treadmill 😉
Best Answerthats true, but she did just mention about tracking steps, and whilst not perfect, it'll solve that particular issue and keep her more steady on her feet, which i guess is important for her confidence. its a tough one.
Best Answer