02-17-2020 14:05
02-17-2020 14:05
How do I track my steps when I am on the treadmill? The last time I walked on the machine it did not track my steps.
02-17-2020 14:09
02-17-2020 14:09
Don't hold onto the hand rails/bar. If you must for safety/stability, hold on with your non-device hand and let the other arm with your tracker swing free.
02-17-2020 14:09
02-17-2020 14:09
@rdgranny Were you holding onto the railings of the treadmill? Fitbit detects steps with the swing of your arm, so if your arm is holding on to the railing, you won't receive credit for many steps. If you need to hold on for balance, hold on with one hand and allow the arm with your Fitbit to naturally swing with your walk.
02-17-2020 14:10
02-17-2020 14:10
Hi @rdgranny,
You'll need to track it with the Exercise app. See the article below for the steps to do this:
02-17-2020 15:22
02-17-2020 15:22
02-20-2020 23:46
02-20-2020 23:46
how about popping it in your pocket or attaching it to your shoe? it means it will still track your steps, but you can still stay safe. Best of luck x
02-21-2020 00:39
02-21-2020 00:39
@flinky wrote:how about popping it in your pocket or attaching it to your shoe?
OTOH, it wouldn’t track heart rate (if supported by the OP’s model), which may affect things like active minutes, calories burned etc.
Dominique | Finland
Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)
Take a look at the Fitbit help site for further assistance and information.
02-21-2020 06:05
02-21-2020 06:05
@rdgranny experienced the same thing especially at lower speeds while holding on to the top of the treadmill at the gym with fitbit set to weights ... 2 things here, I stopped selecting weights and used workout instead, and as time went on my speed increased from 1.5mph to 3.5 mph and I added more and more incline ... the step count has been more or less correct for some time now (still holding on to to top w/both arms due to balance issues and a strong desire not to go flying off the back of the treadmill 😉
02-22-2020 21:11
02-22-2020 21:11
thats true, but she did just mention about tracking steps, and whilst not perfect, it'll solve that particular issue and keep her more steady on her feet, which i guess is important for her confidence. its a tough one.