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04-01-2021
04:08
- last edited on
04-13-2021
13:12
by
YojanaFitbit
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04-01-2021
04:08
- last edited on
04-13-2021
13:12
by
YojanaFitbit
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Suddenly, my Fitbit app doesn't logg the food calories anymore.
When I use the website, it is still working. Is this a bug in the recent update?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
05-04-2021 22:07
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05-04-2021 22:07
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Hi everybody! Thank you for your comments. I'm glad to announce this issue has been fixed with the latest Android released of the Fitbit app. See more details here: Android app version 3.41.2 is now available.
See you around!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
05-11-2021 09:27
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05-11-2021 09:27
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Thanks very much!!! With the new version I can do my thing again!
05-13-2021 06:31
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05-13-2021 06:31
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I still can't log food on the app - updated 2 days ago on Google pixel 3a. Doesn't register the first two attempts then crashes the app on the third.
05-14-2021 16:13 - edited 05-16-2021 04:27
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05-14-2021 16:13 - edited 05-16-2021 04:27
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Hi @Vaneesk nice to see you here, welcome!
Thank you for confirming that you've updated the Fitbit app on your Google Pixel 3A. Can you please confirm that your phone is running the latest firmware update also? Then force quite the Fitbit app, log out, log back in and try again.
@MereDamien I'm glad to see that it is working for you. Thank you for sharing your feedback.
See you around.
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

05-15-2021 06:31
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05-15-2021 06:31
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Thanks, firmware was up to date. Log out/in and refresh sorted it.
05-16-2021 04:29
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05-16-2021 04:29
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Hi @Vaneesk, thank you for trying those steps. I'm glad to see that you're back on track!
Have a great one. 🤗
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.


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