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App won't sync with Inspire 3

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‎12-03-2024 04:59 - last edited on ‎12-04-2024 05:50 by Fitbit Moderator

‎12-03-2024 04:59 - last edited on ‎12-04-2024 05:50 by Fitbit Moderator

Woke up this morning and my Android app won't sync. I checked bluetooth and it failed to pair saying there was no app. I uninstalled and reinstalled the app but now when I try to sign in with my google account, it fails.

I tried to log on to the web version and it took many tries to log into my account but I finally was able to. Still can't with the app.

Moderator Edit: Clarified subject

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3 REPLIES 3

‎12-03-2024 05:01

‎12-03-2024 05:01

Me too. 

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‎12-03-2024 05:38

‎12-03-2024 05:38

Okay it seems Google has resolved the issues as I was finally able to log on the the Fitbit app with my Google sign on. It then asked me to set permissions and now it's up and running again. JFC!

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‎12-04-2024 06:08 - edited ‎12-04-2024 06:08

In response to TLeafTO

‎12-04-2024 06:08 - edited ‎12-04-2024 06:08

Hi there! It's great to see you here in the Fitbit Community! A warm welcome to our new friend @Phoebe3!

Thank you for reporting this situation, for your efforts and the updates. It's good to know that your Fitbits are syncing again.

I recommend following the troubleshooting steps from this help article whenever you're having issues syncing your Fitbit devices with the Fitbit app: Why won't my Fitbit device sync? 

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