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Automatic exercise recognition with inspire 3 clip not working

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I have changed my device from Inspire to Inspire 3 recently. Facing many problems with the new device. One of the major issue i have been facing is that Automatic exercise recognition with inspire clip not working. I will appreciate if anyone can help me solving this, since customer support was not. I have restarted my device multiple times as we as performed troubleshoot.

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Hi, @Sam_1999, welcome to the community, may I draw your attention to page 13 of the manual? When you use the clip auto-recognise is disabled.

I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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Thanks a lot for helping. I have been wearing Fitbit as clip since ten years and this is first time I faces this issue. 
I have another issue with regards to smart track, regardless of how many steps I take, app shows me the reading (attaching picture). Is there something wrong with the settings?

IMG_2115.png

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Hi, @Sam_1999 Smart Track (not to be confused with "Mobile Track") is the auto-recognize function we were talking about earlier and is disabled. 

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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@Sam_1999   Your screenshot is the Log Exercise page.  You need to use this feature to get credit for things that are more intense than simple walking.  Like @Gr4ndp4 wrote, SmartTrack is disabled when your Inspire 3 is in the On Body mode.  In your screenshot, you chose Outdoor Bike.  You would use this option if you ride a bike in the On Body mode.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Auto detect of exercises depends on recognizing the arm movements that happen durring specific exercises. Clipping tge tracker to your waist prevents your Inspire 3 from monitoring the movements of your arm. 

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