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Battery box icon with slash on my Inspire 3

yesterday - last edited yesterday by Fitbit Moderator

yesterday - last edited yesterday by Fitbit Moderator

My Inspire 3 shows what appears to be a battery icon with a slash thru it - located above the time and if you swipe up to the auto wake screen - you see it. I have tried charging to 100% and it is still visible. Does anyone know how to fix this? Thanks.

 

Moderator edit: clarified subject.

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yesterday

yesterday

Hi @apf993. Welcome back to the community forums.

Thank you for providing the information regarding your Inspire 3. 

Please, give it a try scrolling up to settings and go to display settings, there is a setting called status tray. Try to turn it off and confirm that it's not showing up on the display again.

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17 hours ago

In response to ManuFitbit

17 hours ago

Thank you!!!  That worked!  Have a great day.

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