Battery box icon with slash on my Inspire 3

[apf993]

My Inspire 3 shows what appears to be a battery icon with a slash thru it - located above the time and if you swipe up to the auto wake screen - you see it. I have tried charging to 100% and it is still visible. Does anyone know how to fix this? Thanks.

Moderator edit: clarified subject.

[ManuFitbit · Accepted solution]

Hi @apf993. Welcome back to the community forums.

Thank you for providing the information regarding your Inspire 3. 

Please, give it a try scrolling up to settings and go to display settings, there is a setting called status tray. Try to turn it off and confirm that it's not showing up on the display again.

[apf993]

Thank you!!!  That worked!  Have a great day.

[Katness3]

Mine was doing this too. 

[murphyk320]

Mine was doing the same thing, which is what led me to this thread.  Although while getting here I ran into the Sync area of app that started syncing automatically, as well as Notifications from Apps...all were off and I turned some on.  In any case, after reading this answer I went to the Display Status, which was on (and I left it on), but the problem still resolved itself. Given this, I don't know if Syncing, turning on some App Notifications or just viewing the Display Status did the trick. The latter 2 seem unlikely.

[murphyk320]

I meant Display Settings/Status Tray was on (and I left it on)