Calorie deficit not working

[JFiFi99]

I’ve been tracking calories using the Fitbit app and had a set up of a 500 calorie deficit per day which was helpful. This feature no longer works - it was working fine until today. It will only default to a fixed calorie goal. Any ideas how to fix it please?

[Fi_H]

Seriously!!  A known issue that is going on 2 weeks to fix, with no information about what the issue actually is, and 100 frustrated customers on this thread alone isn’t good enough!!! The almost non-existent communication from Fitbit is the worst. 

[spond64]

To everyone on this thread:  Have you also noticed your weight not tracking correctly?  I reset my starting weight on 1/18/26. Ever since this bug with the calorie deficit not working I also noticed that every day the app shows my starting weight and date as the previous day, meaning yesterday’s date and weight. It’s not going back to the date and weight I recorded in January. So, every day I manually over ride it. I submitted that issue to Google but I’m not hopeful they will fix that either. I’m just wondering how many others see this problem too. Thanks. 

[Bazal]

I've just checked the weight log and it is indeed restring itself !!
It's recording my weight entries several times over and saying they have
been done manually!

I've not renewed my premium as there is no way I'm paying for what is now
an inferior service!!

If we can escalate this then I believe we should . This has gone on
long enough!

[JessicaAL]

Yes, I’ve had the same issue with my “start date and weight” changing to my “most recent logged weight and date”. I’m sure it’s connected to the dynamic calories reverting to the static calories. 

Unfortunately, a lot of companies are trading their high talent/high cost workers for low cost button pushers. So, this might never get fixed if they don’t escalate to the high talent (if there’s any left). I guess as long as the share holders and C-suite are raking it in, who cares, right? 

If you haven’t reached out via email, chat or phone, I urge you to do so. I know we have already bought the devices, but you can cancel premium subscriptions if you want to make a bigger impact. Also, not buying new devices will make a huge impact. 

We needs some accountability from Fitbit/google!! 

[kdmar1988]

I just canceled my premium subscription. So frustrated with Fitbit. I used to use this feature all the time and now it is useless.

[Bazal]

Not spending our money is the only way we will get their attention in my
opinion . We are already being fleeced in the uk with fuel and energy !!

[Besenovsky]

A heads up that mine doesn't work for ANY calorie deficit setting.

AFAIK the calorie deficit feature on the Fitbit App can't be working for some folks and not others, right? It either works or it doesn't and right now it doesn't.

[kdmar1988]

I just tried setting the deficit again and now it is working.

[Summer1956]

Just tried and mine is still not working

[JElton]

Mine is now working too.  I had to go in and set a new plan and deficit first and this time it worked again.   

[Summer1956]

Nope, tried that, mine is not accepting the deficit plan

[Bagwmn]

Nope mine either 

[Fi_H]

I don’t want to jinx it, but mine seems to be working…..

[T.chase]

Mine too! After checking endless for days. Maybe enough people canceling their subscription did the trick. 

[Emmanuelg]

Does anyone know how to delete water and food goals as shown in this screenshot?  Thanks!

 

[Summer1956]

Mine seems to be working now also. Now if they would fix the weight issue where it keeps changing your start date and starting weight to your most current entry!

[Bazal]

It looks like it's working FINALLY !!

Good luck everybody

[Bagwmn]

Sent from my iPad

[Bagwmn]

Mine is finally working this morning March 24! Two weeks to get a resolution. Not good but I’m glad to have it back!

[Cnogood]

Mine is sporadic, now. I can adjust to track a deficit in Fitbit settings and when I return to the app calorie tracker it shows the deficit number. Unfortunately, it eventually reverts to a et daily number. Once I reset in the settings, the deficit numbers return but eventually get replaced by the daily set calories again and again and again!
I guess it’s moving in the right direction but definitely not fixed!

"One man with courage makes a majority." -Andrew Jackson

Sent from my iPad