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Can't access to my Fitbit account on my desktop

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‎02-08-2024 08:44 - last edited on ‎02-10-2024 07:38 by Fitbit Moderator

‎02-08-2024 08:44 - last edited on ‎02-10-2024 07:38 by Fitbit Moderator

I cannot access the Fitbit app on my desktop. I enter my email and password but then get a message saying "Authorization Failed." The app works well on my phone.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎02-08-2024 08:56

‎02-08-2024 08:56

Hi @bls5  Fitbit removed the ability to use a desktop app for Windows. You can see limited information on the dashboard online, but you can't sync. Your phone is the best way to sync and keep current on your stats.

Stepping in the U.S.A. since September 2013. Android 14

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‎02-11-2024 14:28

In response to Odyssey13

‎02-11-2024 14:28

@bls5 have you switched over to a Google login? 

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