Data missing on the Today Fitbit app

[Piglet16]

My Fitbit is suddenly unable to download my goals. How do I solve this?

Moderator Edit: Clarified subject

[LZeeW]

Hello @Piglet16 and welcome to the Community.  Do you use an iPhone?  Some iPhone users have this issue and Fitbit is aware.  You can try deleting, then reinstalling your Fitbit app.  I don't know if this is a guaranteed fix.  I use an iPhone and don't have this issue.

[MarreFitbit]

Hi there, @Piglet16. Welcome to the Fitbit Community Forums.Thanks for bringing this to our attention. 

As @LZeeW has mentioned, this issue with the daily goals disappearing from the Fitbit app was already escalated to our team so they can further investigate. As a workaround, please try the following steps in the order listed:

- Log out
- Uninstall
- Reinstall
- Login

Please log out before reinstalling the app so any data will be lost. 

[Piglet16]

Hi

Thank you. I have done this and it is now working.

[MarreFitbit]

@Piglet16 I'm glad to hear that your issue is now solved. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!