01-11-2024 19:25
01-11-2024 19:25
My Inspire 3 no longer changes day at Midnight & each morning I have to physically swipe to next day even though the app shows ‘yesterday’. Also when counting steps it sticks in high 240s & I can count 20 or more additional steps before it moves to 250. Sometimes it doesn’t even do this & I miss target.
Best Answer01-11-2024 20:18
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-11-2024 20:18
I'm guessing it's the phone app that's not changing day for you, not the Inspire 3, if you can swipe to next day. Right? Still a pain but it would make a difference in what to try to fix.
Best Answer01-12-2024 05:16
01-12-2024 05:16
Best Answer01-12-2024 08:18
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-12-2024 08:18
@AW67 There is a known issue with the iPhone version of the app. You open the app and it shows yesterday's totals, even though it says Today. Fitbit is aware of the issue, but there is no time frame given for a fix. You tap the back arrow to go back, then the forward arrow or the calendar to get to the real Today.
I don't have an answer or any suggestions to help you reach your 250 steps without it lagging on your device.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer