help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app won't open

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-07-2026 07:38 - last edited on ‎02-07-2026 08:20 by Fitbit Moderator

‎02-07-2026 07:38 - last edited on ‎02-07-2026 08:20 by Fitbit Moderator

My Fitbit app won’t open 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎02-07-2026 08:27

‎02-07-2026 08:27

Hi there, @Sommersby. Welcome to the Fitbit Community Forums. 

Thank you for reporting this. Our team has worked on it and this issue has been fixed. 

Please make sure to have the latest Fitbit app version: 4.62.1 that is slowly being released and available on the Play Store.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎02-07-2026 10:12

‎02-07-2026 10:12

Hi, @Sommersby, Welcome to the community. Try looking at the Fitbit app in your phone settings. Force stop and clear the cache, then go back to the Fitbit Icon and try opening it again. Still stuck? Sync your Fitbit app (If you can). Go to the Fitbit app in your phone settings, force stop, Clear storage, & uninstall. RESTART YOUR PHONE. Go to the App Store & reload the Fitbit app, sign in with your Google account and set up as required. Please post here again & let us know how you get on.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes