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Fitbit steps don’t appear in health app

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My Fitbit steps appear on my Fitbit and on my Fitbit app. But they won’t appear on my iPhone health app. I’ve done everything and still nothing works. I also am connected to a challenge app called CountIt and the steps are tracking there. But for whatever reason, they don’t track or sync to my health app on my iPhone.

 

I also noticed that the steps logged on my Fitbit app are not the same as the ones tracked on my Fitbit. How can I resolve both of these issues? Thank you

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4 REPLIES 4

Im having exact same issue. 

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There is at least one 3rd party app (I forgot what it's called) that says it can export Fitbit steps to Apple Health.  I downloaded it but it wanted so many permissions (e.g., access to my contact list) that I deleted it.  There's no reason for that app needed access to my contacts to do what it was supposed to do.

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But this shouldn’t be the case, right? Shouldn’t Fitbit sync to the health app? Or is this just not a functionality of Fitbit generally? Does anyone know? 

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Apple wants you to buy a $400 Apple watch.  They have no incentive to make it easy for you to transfer your Fitbit data to an Apple program.

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