Food Database for U.S. not available

[fivemeadows]

Today the Food Database has a message that it’s not available in the U.S.  This morning I added a custom food entry and now it’s the only thing I can do. Yes, I’ve done all the steps in previous posts (restarts, deleting app and reinstalling, etc). It’s very frustrating.

[Hooli99]

Just my 2 cents... I was beta testing a Preview version of the Fitbit app a few days ago. The only features that weren't yet available on it was the Food features. They were supposed to be adding those features anytime now. I strongly suspect they were trying to do just that, and instead messed up the entire food database for all of us.

[AusCan47]

Apple seems to be fine. It has a food database. Until Android fitbit app
has food database options other than N/A we Android users are in limbo!

[NorthernSpies]

• I’m having the same issue 

[NorthernSpies]

I’m in the states and having the same issue. My food log-in is not searching. 

[KPierce08]

I can see everyone has tried your recommendations and they fail.

]I'm astounded that the only way to get fixes in this app is to look at a community board with no direct service from Fitbit (Google) company, but I guess because I only paid once with my Fitbit watch that must be the reason Fitbit will not provide direct customer service for the app not working. Seems very unfair to the folks that pay premium if this is how they get service too!

[fivemeadows]

It’s happening on both platforms, sadly.

[Mom2Jacob]

I just noticed it this morning! Now I can’t even scan anymore.  I have a Versa 3

[TheNeilHaley]

Also happening with Canadian food database.

[2020user]

the issue started yesterday. I hope a solution can be found soon. 

[alexthecat]

@Mmj888 I've merged your post with a larger thread on this topic. You can follow this thread to see updates on this issue.

[kashmira.rajan]

Its not working for me too since yesterday and am not able to add custom food too 😞

[lv2crochet]

I agree.

[OldThing]

I tried everything. It won't work. I'm in UK.  Will they let us know when fixed?

[kepnlight]

Doesn't seem to be...  I am kind of ticked that I can't log my food and will have to use a separate app. 

[Hooli99]

I spoke too soon. It worked for me briefly just a moment ago. But appears to be down again now. Ugh!

[mpwallace94]

Followed your suggestions.  No resolution.

[mpwallace94]

My custom food entry doesn't work either.  I'm dead in the water unless the food item is already on my frequent or recent list

[Hooli99]

Yes. I spoke too soon. It briefly worked for me just a moment ago. But
appears to be down again. Ugh!

[LG418]

This happened around noon time yesterday, which happened to a lot of users
at the same time if you look at the forum. I don’t believe that there was
an update that took place yesterday at 12 noon.

[2020user]

It started working (2pm US PT) but not in full performance. when I type in food, it took a long time but it eventually shows up the suggestions. I'd say wait a little longer, it may be fully back.