10-29-2023 07:40
10-29-2023 07:40
Since clock has gone back the hourly activity times on my Fitbit have gone to between 0500 and 1300 whereas I want to change it back to 0900 to 1800 but it won’t do so.
Answered! Go to the Best Answer.
10-29-2023 09:18
10-29-2023 09:18
Hello @Julie61Fit and welcome to the Community. This happens every year when countries change from the summer to standard time and vice versa. Things should be just fine tomorrow, but you can't fix today's errors. Fitbit user for over ten years and I get to do this again in the US next week.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-29-2023 09:18
10-29-2023 09:18
Hello @Julie61Fit and welcome to the Community. This happens every year when countries change from the summer to standard time and vice versa. Things should be just fine tomorrow, but you can't fix today's errors. Fitbit user for over ten years and I get to do this again in the US next week.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-29-2023 09:54
10-29-2023 09:54
Excellent, that explains it, thanks
11-05-2023 08:48
11-05-2023 08:48
My app will not change my goal hours to 9 to 5
11-05-2023 09:05
11-05-2023 09:05
I’m having the same problem. Mine keeps resetting from 6am to 2pm and won’t change.
11-05-2023 09:11
11-05-2023 09:11
I am having same problem. I changed it on the website but can’t change it on the app.
11-05-2023 09:31
11-05-2023 09:31
I am having the same issue. It is like the Time Change seems to have screwed it all up. I sure am not going to get up at 5:00 AM to start my steps. Sure glad Google took over Fitbit, it has been working so well since that happened.
11-05-2023 10:17
11-05-2023 10:17
I have been a Fitbit user since 2014 and have never had this issue until this year. My inspire 3 seems to have lost its mind. I can only hope that it corrects itself tomorrow.
11-05-2023 10:30
11-05-2023 10:30
Having the same issue. Unable to change my hours back to 9-5 instead of 6-2. Think it must somehow be related to the change in time. Have gone in numerous times to try and fix it on the app but it doesn’t reset!
11-05-2023 10:35
11-05-2023 10:35
11-05-2023 11:08
11-05-2023 11:08
I’ve never had this issue either. And it’s not letting me change my step, sleep, or activity goals at all.
11-05-2023 14:09
11-05-2023 14:09
Piling on here. Same issue. Mine had permanently reverted to 3am to 1pm and you can’t edit it.