09-04-2024
04:16
- last edited on
09-06-2024
03:41
by
MarreFitbit
09-04-2024
04:16
- last edited on
09-06-2024
03:41
by
MarreFitbit
Hello
I've set everything to ignore in my phone app, and after a bit of googling, I've found that I apparently need to manually turn off auto-detect for each exercise on my device as well, which seems so-so user friendly.
I really can't be arsed doing that for 38 (currently) exercises though, tough have done it for those exercises I know auto-detect (6'ish?).
Yet, still, this is what the web view of my device shows: Auto-detection ON.
despite every exercise being marked "ignore", and those same exercises have been manually disabled on the device.
Can anyone advice on how to kill this thing completely? If I want an exercise logged, I'll do it manually, to avoid "false positives".
Latest firmware installed, etc.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
09-06-2024 03:54
09-06-2024 03:54
Hi there, @Kyrrer @Mumsy53. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 devices keep tracking activities that you have deactivated. I understand your concern, I will do my best to help you with this!
As a first approach, I'd recommend restarting your Fitbit devices by following these steps.
Next step, try to turn off SmartTrack once again, follow the steps below:
Now, please try turning off the Exercise auto-start feature once again by following the steps below:
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-05-2024 22:26
09-05-2024 22:26
I have same problem since firmware update couple of times days ago. Keeps detecting I am spinning when I get up and walk to the kitchen lol. Only walk, so other 38 exercises are pointless lol
09-06-2024 03:54
09-06-2024 03:54
Hi there, @Kyrrer @Mumsy53. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 devices keep tracking activities that you have deactivated. I understand your concern, I will do my best to help you with this!
As a first approach, I'd recommend restarting your Fitbit devices by following these steps.
Next step, try to turn off SmartTrack once again, follow the steps below:
Now, please try turning off the Exercise auto-start feature once again by following the steps below:
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-06-2024 04:57
09-06-2024 04:57
Thank you for your response.
I don't really have a gear icon once I am in the Exercise days tile, but no worries, the three dots did the same trick (tip for @Mumsy53 ).
I had already sett all those to ignore there though.
As for the last steps you mention, I expect those are on the Inspire device itself?
If so, I have already done that as well, since my OP, and it may have worked when I turn it off on the device, instead of in the app. I am still testing, but so far in the couple of days since I deactivated it there, I haven't had any false positives (that I have noticed at the time, at least). Will keep monitoring.
A last point that perhaps you can take to your dev/product teams?
It is not very user friendly to require fidgeting on a very small screen in a not always intuitive menu, for something that would be better and easier to do in the app, resulting in an improved user experience. I understand sometimes people are out exercising without their phone, but I doubt that this is one of the settings most widely used _during_ activities, as supposed to before/after. Please consider at least making these settings so changing them on the device changes it in the app as well, and vice versa.
Thanks again.
09-06-2024 09:17 - edited 09-06-2024 09:20
09-06-2024 09:17 - edited 09-06-2024 09:20
@MarreFitbit wrote:Hi there, @Kyrrer @Mumsy53. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 devices keep tracking activities that you have deactivated. I understand your concern, I will do my best to help you with this!
As a first approach, I'd recommend restarting your Fitbit devices by following these steps.
Next step, try to turn off SmartTrack once again, follow the steps below:
- From the Today tab in the Fitbit app, tap the Exercise days tile.
- Tap the gear icon at the top.
- Tap the activity you want to adjust.
Now, please try turning off the Exercise auto-start feature once again by following the steps below:
- Open the Exercise app.
- Tap the Bike, Elliptical, Rowing, Run, Spinning, or Walk option.
- Swipe up and turn off Auto Start.
@MarreFitbit wrote:Hi there, @Kyrrer @Mumsy53. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 devices keep tracking activities that you have deactivated. I understand your concern, I will do my best to help you with this!
As a first approach, I'd recommend restarting your Fitbit devices by following these steps.
Next step, try to turn off SmartTrack once again, follow the steps below:
- From the Today tab in the Fitbit app, tap the Exercise days tile.
- Tap the gear icon at the top.
- Tap the activity you want to adjust.
Now, please try turning off the Exercise auto-start feature once again by following the steps below:
- Open the Exercise app.
- Tap the Bike, Elliptical, Rowing, Run, Spinning, or Walk option.
- Swipe up and turn off Auto Start.
Thanks to @Kyrrer 's tip I fiddled about with the app, which was already set to ignore exercise apart from walking, and also went through all the exercises on my inspire 3 - painful exercise! - and think i too have sorted it. I agree with @Kyrrer the app and inspire 3 should talk to each other.
Not all exercise on watch are on app?
Still don't know what spinning is, which is the exercise that kept activating itself - I tried spinning wool about 50 years ago and couldn't do it then lol
09-06-2024 09:48
09-06-2024 09:48
Spinning is the act of riding an exercise bike very intensely, often in a group session with a much too cheery and three times as fit instructor you just want to throw small stones at.
I think I'll skip sharing what led to my "false positive" for spinning. 😄
09-06-2024 10:06
09-06-2024 10:06
Thanks . Mind boggles lol!
09-16-2024 06:44
09-16-2024 06:44
Hi!
I’m having the same issue with my inspire 3. I updated the firmware yesterday and now I cannot get the auto-recognize exercise to turn off.
I followed the steps you outlined above multiple times, and my device keeps buzzing to start a workout when I am about a minute into running. I find this super annoying and will not be continuing to use my device if this can’t be resolved. (Which would be a bummer, because up until now I’ve loved my Fitbit! But this is driving me nuts. I do not like this feature at all and need to turn it off.)
Do you have any suggestions? I have tried:
-updating my app
-restarting my device
-toggling all activity to “ignore” in the online dashboard
-toggling all activity to ignore in the Fitbit app
-turning off my GPS
All of the above repeated multiple times.
Thanks for your help!
09-16-2024 07:18
09-16-2024 07:18
Hi Mary.
Unfortunately you need to do this in the menu onscreen on your actual fitbit device.
This part from Marre's response needs to be done on the device:
"Now, please try turning off the Exercise auto-start feature once again by following the steps below:
09-16-2024 07:36
09-16-2024 07:36
Glad there’s a solution! Thank you so much.