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How do I turn off auto detect for all exercises on my Inspire 3?

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Hello

I've set everything to ignore in my phone app, and after a bit of googling, I've found that I apparently need to manually turn off auto-detect for each exercise on my device as well, which seems so-so user friendly. 

I really can't be arsed doing that for 38 (currently) exercises though, tough have done it for those exercises I know auto-detect (6'ish?). 

Yet, still, this is what the web view of my device shows: Auto-detection ON.
despite every exercise being marked "ignore", and those same exercises have been manually disabled on the device. 

Can anyone advice on how to kill this thing completely? If I want an exercise logged, I'll do it manually, to avoid "false positives". 

Latest firmware installed, etc. 

Moderator Edit: Clarified subject

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Hi there, @Kyrrer @Mumsy53. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 devices keep tracking activities that you have deactivated. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend restarting your Fitbit devices by following these steps.

Next step, try to turn off SmartTrack once again, follow the steps below:

  1. From the Today tab in the Fitbit app, tap the Exercise days tile.
  2. Tap the gear icon at the top.
  3. Tap the activity you want to adjust.


Now, please try turning off the Exercise auto-start feature once again by following the steps below: 

  1. Open the Exercise app.
  2. Tap the Bike, Elliptical, Rowing, Run, Spinning, or Walk option.
  3. Swipe up and turn off Auto Start
Maria | Community Moderator, Fitbit


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9 REPLIES 9

I have same problem since firmware update couple of times days ago. Keeps detecting I am spinning when I get up and walk to the kitchen lol. Only walk, so other 38 exercises are pointless lol

Best Answer

Hi there, @Kyrrer @Mumsy53. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 devices keep tracking activities that you have deactivated. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend restarting your Fitbit devices by following these steps.

Next step, try to turn off SmartTrack once again, follow the steps below:

  1. From the Today tab in the Fitbit app, tap the Exercise days tile.
  2. Tap the gear icon at the top.
  3. Tap the activity you want to adjust.


Now, please try turning off the Exercise auto-start feature once again by following the steps below: 

  1. Open the Exercise app.
  2. Tap the Bike, Elliptical, Rowing, Run, Spinning, or Walk option.
  3. Swipe up and turn off Auto Start
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Thank you for your response. 

I don't really have a gear icon once I am in the Exercise days tile, but no worries, the three dots did the same trick (tip for @Mumsy53 ). 
I had already sett all those to ignore there though. 

As for the last steps you mention, I expect those are on the Inspire device itself? 
If so, I have already done that as well, since my OP, and it may have worked when I turn it off on the device, instead of in the app. I am still testing, but so far in the couple of days since I deactivated it there, I haven't had any false positives (that I have noticed at the time, at least). Will keep monitoring. 

A last point that perhaps you can take to your dev/product teams?
It is not very user friendly to require fidgeting on a very small screen in a not always intuitive menu, for something that would be better and easier to do in the app, resulting in an improved user experience. I understand sometimes people are out exercising without their phone, but I doubt that this is one of the settings most widely used _during_ activities, as supposed to before/after. Please consider at least making these settings so changing them on the device changes it in the app as well, and vice versa. 

Thanks again.

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0 Votes

@MarreFitbit wrote:

Hi there, @Kyrrer @Mumsy53. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 devices keep tracking activities that you have deactivated. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend restarting your Fitbit devices by following these steps.

Next step, try to turn off SmartTrack once again, follow the steps below:

  1. From the Today tab in the Fitbit app, tap the Exercise days tile.
  2. Tap the gear icon at the top.
  3. Tap the activity you want to adjust.


Now, please try turning off the Exercise auto-start feature once again by following the steps below: 

  1. Open the Exercise app.
  2. Tap the Bike, Elliptical, Rowing, Run, Spinning, or Walk option.
  3. Swipe up and turn off Auto Start


@MarreFitbit wrote:

Hi there, @Kyrrer @Mumsy53. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 devices keep tracking activities that you have deactivated. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend restarting your Fitbit devices by following these steps.

Next step, try to turn off SmartTrack once again, follow the steps below:

  1. From the Today tab in the Fitbit app, tap the Exercise days tile.
  2. Tap the gear icon at the top.
  3. Tap the activity you want to adjust.


Now, please try turning off the Exercise auto-start feature once again by following the steps below: 

  1. Open the Exercise app.
  2. Tap the Bike, Elliptical, Rowing, Run, Spinning, or Walk option.
  3. Swipe up and turn off Auto Start



Thanks to @Kyrrer 's tip I fiddled about with the app, which was already set to ignore exercise apart from walking, and also went through all the exercises on my inspire 3 - painful exercise! - and think i too have sorted it. I agree with @Kyrrer the app and inspire 3 should talk to each other. 

Not all exercise on watch are on app?

Still don't know what spinning is, which is the exercise that kept activating itself - I tried spinning wool about 50 years ago and couldn't do it then lol

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Spinning is the act of riding an exercise bike very intensely, often in a group session with a much too cheery and three times as fit instructor you just want to throw small stones at. 

I think I'll skip sharing what led to my "false positive" for spinning. 😄

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Thanks . Mind boggles lol!

 

 

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Hi!

I’m having the same issue with my inspire 3. I updated the firmware yesterday and now I cannot get the auto-recognize exercise to turn off. 

I followed the steps you outlined above multiple times, and my device keeps buzzing to start a workout when I am about a minute into running. I find this super annoying and will not be continuing to use my device if this can’t be resolved. (Which would be a bummer, because up until now I’ve loved my Fitbit! But this is driving me nuts. I do not like this feature at all and need to turn it off.)

Do you have any suggestions? I have tried:

-updating my app

-restarting my device

-toggling all activity to “ignore” in the online dashboard

-toggling all activity to ignore in the Fitbit app

-turning off my GPS

All of the above repeated multiple times. 

Thanks for your help!

 

Best Answer

Hi Mary.

Unfortunately you need to do this in the menu onscreen on your actual fitbit device.

 

This part from Marre's response needs to be done on the device:

"Now, please try turning off the Exercise auto-start feature once again by following the steps below: 

  1. Open the Exercise app.
  2. Tap the Bike, Elliptical, Rowing, Run, Spinning, or Walk option.
  3. Swipe up and turn off Auto Start. "
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Glad there’s a solution! Thank you so much. 

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