Inspire 3 Fitbit account was banned

[FitbitRunner240]

I can't get the data from my Inspire 3 to sync with my phone. Message says my account has been banned. I can't even log into fitbit website from my phone. I've had to use a different phone. I can't find any contact details. I had this problem a couple of days ago. Managed to delete app and get it working again yesterday. Now it's banned again.

Moderator Edit: Clarified subject

[Odyssey13]

Hi @FitbitRunner240  you getting anything about your IP being banned or your account?

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[FitbitRunner240]

Thanks for the info. I found the number this morning and rang them. They weren't very helpful. Now I've lost the app and when I try to log in, I just get the same message.

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[JuanFitbit]

@Odyssey13 Thank you for your help. 

@FitbitRunner240 , A warm welcome to the Community! Thank you for your message. My apologies for the experience with Support. 

Normally, no Fitbit or Google Accounts are banned for the users to access them. Could you please attach a screenshot of the error message that you receive when trying to log in. This will help me identify why you got the message and assist you further. 

[FitbitRunner240]

Thanks for replying. I deleted the app yesterday as I decided not to bother with my Fitbit anymore. I tried once more today and I have been able to access the app without any problems. Hopefully I won't have any more trouble.

Sent from Outlook for Android<>

[JuanFitbit]

@FitbitRunner240 , Thank you for confirming that you are able to log in, should you encounter any difficulty again, please let us know and please attach the error message so that we can help you further.