Inspire 3 Health Metrics

[Northmen24]

Does anyone's Inspire 3 give readings for Breathing Rate and Heart Rate Variability? I bought mine at the start of this year and fiddled around with it for two months, chatting online with customer support, dealing with customer support via email and finally calling them. They finally sent me a new device and it doesn't report those measurements either. I don't believe that the device is capable but I wanted to see if anyone has one that works.

[Northmen24]

Good day Juan.
I am still waiting for the update that you said was going to be released in
the next few days. That was back on April 24th!!!!!!!!!!!
I still don't get any readings for HRV or BR.
I am thoroughly disgusted with this product, your company and its apparent
total disregard for customer service.
Please let me know what is going on.
Thanks,

Northmen24

Moderator edit: removed personal information

[JuanFitbit]

 everyone! Thank you for your messages. 

@Northmen24 , Thank you for letting me know. Since my last post, we released 2 updated for the Fitbit app , and another one is coming these days. 

Keep an eye open for any update available. After installing it, try restarting your phone (off/on) and then open the Fitbit app 

[Northmen24]

Juan, I have not received notification of either of the two app updates you mentioned!

[JimR901]

I have been working with help desk No RHR, Breathing, sleep score and only occasionally VHR.  

i have done all they said, have correct versions of app rei stalled Pp numerous time as well as purging all data and starting as new.  
No change.   Glad I am not alone on this. 

[EhlersDanlosMe]

I just got a Fitbit and so far, it has recorded 3 of six nights of HRV and SpO2 and other sleep data. Is the update still on its way? 
also: can it record hrv during the daytime, too (once the update fixes the problem?)?

[Northmen24]

You got 3 more readings than I got in 6 months!

[JimR901 · Accepted solution]

Same for me.  Had been working with help desk for three weeks.  I turned off sleep schedule and boom - results showed up and have continued for 3 weeks. 

[Cheriviere]

I don't see a place to turn off sleep schedule. Where is that? Nothing on device or app.

[JimR901]

Go to sleep app on TODAY on upper left (gear icon). You will see it there. Cheers

Sent from my iPhone