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Inspire 3 - In the Fitbit app under Profile my device does not show up

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‎04-02-2023 17:38 - last edited on ‎04-03-2023 11:05 by Fitbit Moderator

‎04-02-2023 17:38 - last edited on ‎04-03-2023 11:05 by Fitbit Moderator

Juan,

In the Fitbit app under Profile my device does not show up. Any ideas?

Also this week my Fitbit stopped getting text notifications. Any ideas here of how to get that back?

Thanx

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‎04-03-2023 11:08

‎04-03-2023 11:08

@Sherberry ,  A warm welcome to the Community! Thank you for your message. 

I moved you post to a new thread to avoid misunderstandings.

 

Please follow these steps, some of which you have already done, but the order is important:

 

  • Restart your Inspire 3.
  • Please on mobile device, go to Settings>Bluetooth, and remove all connections that exist with the tracker. (Forget, ignore or unpair device depending on the phone OS version)
  • Turn off Bluetooth and restart your phone. (switch off and on again).
  • When the phone is back on, turn on the Bluetooth again, but DO NOT attempt to connect to the tracker from here.
  • Go on the app. From here, try setting up the tracker as a new device.

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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