Inspire 3 Red circle white x

[sewb1]

I bought my Inspire 3 today. I charged it and synced it with my phone - all was working well. 1 hour later I looked at my wrist and saw that the display shows only a red circle with a white cross. Nothing seems to work to stop this - the Fitbit is totally unresponsive and my phone can't find it. Any ideas or suggestions or do I just need to return it? Thanks 

[Bill_209]

Everything that I've seen on this forum regarding that failure symptom suggests that the device is defective and it should be returned for a replacement device ASAP.

https://community.fitbit.com/t5/Android-App/What-does-the-icon-a-circle-with-a-white-cross-mean/td-p....

[sewb1]

Yes - I think you might be right - what a shame

[Bill_209]

Infant mortality of electronic devices happens, so just return it for a replacement and you'll be fine.