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Inspire 3 - Syncing issues

I'm extremely disappointed and frustrated with my Inspire 3 tracker and Fitbit app. I've gone through countless restarts, re-installations, upgrades, etc., without effect. The device consistently refuses to sync. I can get it to work briefly, but inevitably it reverts to non-functionality with a few minutes or hours at the longest. I have installed the new version 4.56 (as advised by Google), but that only made the problem worse. I'm trying to contact them again under my case number, but at this point I'm declaring the combination Inspire 3 + Fitbit app a total **ahem**!!!! ALL PROSPECTIVE ANDROID USERS: AVOID THIS COMBINATION AT ALL COSTS. DO NOT BUY!!! DO NOT BUY!!! DO NOT BUY!!!!!!!!! IT IS THE WORST EVER AND GOOGLE WON'T / CAN'T FIX IT!!!!!!

Moderator edit: updated subject for clarity

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2 REPLIES 2

Hi @taxman55, welcome to the Fitbit Community! It's great to have you here.

Let me help you with the syncing issues you are experiencing with your Inspire 3. Thank you for all the troubleshooting you have alreaady performed and for contacting our technical support.

The issue you are describing may be related to some Fitbit setup requirements as many users attest to have a successful experience syncing their compatible Android devices with the Inspire 3. On the other hand, since you have already got in contact with our support team, the best choice is continue interacting with them as they count with larger resources in order to assist you further. We appreciate your patience and understanding.

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I have repeatedly contacted the support team without success. I've gone through the multi-step rigamarole multiple times, taking hours in sum total, and the syncing failure keeps happening. The longest it has gone without failure is about 36 hours. Right now it won't sync. I've gone through the steps set forth in emails from the support team, and it won't sync. won't sync. won't sync. I am totally out of "patience and understanding." I have none left. Life is too short and too precious to keep doing the same thing over and over and over again expecting a different (positive) result, and getting the same no-sync problem in the end. I give up. I'm sticking by my previous totally negative reviews of the Inspire 3 and app. I can't say enough bad about it. It stinks. I want those hours of my life back. 

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