help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 3 -Tracking distance

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-11-2023 09:57 - last edited on ‎08-14-2023 14:01 by Fitbit Moderator

‎08-11-2023 09:57 - last edited on ‎08-14-2023 14:01 by Fitbit Moderator

My Inspire 3, new this year, is tracking my steps in a workout yet says I have gone 0.00 miles. Me and my friend did the same workout and their Watch said 3.17 miles.

Moderator edit:  updated subject for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-14-2023 14:01

‎08-14-2023 14:01

@HelpfulPanda , A warm welcome to the Community! Thank you for your message. 

How are you recording the activities? Do you start them on the Inspire 3 or let it recognize them automatically (SmartTrack)?

If you are using SmartTrack, you won't see distance or pace on the summary. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎08-14-2023 14:01

‎08-14-2023 14:01

@HelpfulPanda , A warm welcome to the Community! Thank you for your message. 

How are you recording the activities? Do you start them on the Inspire 3 or let it recognize them automatically (SmartTrack)?

If you are using SmartTrack, you won't see distance or pace on the summary. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes