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Inspire 3 blank screen

Hello,

After battery running out, my Inspire 3 screen would stay blank. I connected it to the charger and restarted it, but the screen still stayed blank even though it vibrated for the restart. I tried syncing it from the app to change the clock face but it wouldn't sync, so removed the device (both unpaired from bluetooth and the app) and tried re-pairing after restarting my phone, however it's failing to pair at this point.

Any help would be appreciated, not sure what to do at this point.

Moderator Edit: Clarified subject

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1 REPLY 1

Hi there, @batmar. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Inspire 3 is still blank. I understand your concern, we are here to help you!

To better assist you, I suggest reaching out to our Support Team who will be able to take a closer look into this issue and provide further help. This form is only meant for you to use. Click here to get access to it. 

Maria | Community Moderator, Fitbit


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Best Answer