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Inspire 3 not recording sleep

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‎08-03-2023 12:00

‎08-03-2023 12:00

My new inspire 3 is not recording sleep. I am wearing it while I sleep and it is connected to my I phone. The heart rate graph is also not being generated. But when I look at the wrist band it shows my heart rate. 

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‎08-04-2023 03:49

‎08-04-2023 03:49

Welcome back to the Fitbit community, @Ajayne!

Sad to hear that you're having issues with your new Inspire 3. Please make sure you're iPhone is running on iOS 15 or higher to meet Fitbit's current system requirements. If so, you might want to have a closer look here to hopefully get things fixed:

Why won't my Fitbit device sync? 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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